Shipping Policy: The Game Team

At The Game Team, we understand that when you place an order, you want it delivered as quickly, safely, and securely as possible. We use reliable and efficient delivery services to help ensure your order reaches you safely and in excellent condition.

Shipping Rates & Timelines

Express Shipping

We use expedited shipping methods whenever possible to help ensure your order is processed and delivered promptly.

Shipping Cost

We offer free shipping on all orders. There are no hidden shipping fees added at checkout.

Delivery Window

Estimated delivery time is typically 1–2 business days within Canada.

Delivery times are estimates and may vary depending on the destination, courier service, weekends, public holidays, or circumstances outside our control.

Handling Time

Orders are usually processed and dispatched within 1 business day after payment confirmation.

Orders placed on weekends or public holidays will generally be processed on the next business day.

Tracking Your Order

Once your order has been dispatched, you will receive an automated email containing your tracking information when tracking is available.

You can use the tracking number provided to monitor your package from dispatch through delivery.

Safe Delivery & Quality Assurance

All orders are packed with care using appropriate protective materials to help reduce the risk of damage during transit. We take care to ensure your products are securely prepared before dispatch.

If your package arrives damaged or you experience any delivery issues, please contact us as soon as possible with your order details so we can assist with the issue.

Delivery Address

Please ensure that your shipping address and contact information are accurate and complete when placing your order. The Game Team is not responsible for delays caused by incorrect or incomplete delivery information provided at checkout.

Contact Information

Business Name: The Game Team Ltd
Email: contact@thegameteam.site
Phone: +1 250 389 1947
Address: 10 Alma Pl, Victoria, BC V8V 2C4, Canada
Website: thegameteam.site