Terms of Service

Last updated: August 29, 2026

OVERVIEW

Welcome to The Game Team. The terms “we”, “us”, and “our” refer to The Game Team Ltd.

The Game Team operates this website and online store at thegameteam.site, including all related content, features, products, services, and functionality made available through the website.

These Terms of Service, together with any policies referenced within them, describe the terms and conditions that apply when you access or use our website and purchase products from us.

Please read these Terms of Service carefully. They contain important information regarding your rights and responsibilities, product purchases, payments, delivery, returns, intellectual property, liability, and other matters.

By accessing, browsing, or using our website or placing an order with us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use our website or services.

SECTION 1 — ACCESS AND ACCOUNTS

You must provide accurate, current, and complete information when creating an account or placing an order through our website.

Information requested may include your name, email address, billing address, shipping address, telephone number, and payment information.

You are responsible for ensuring that the information you provide is accurate and up to date.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

You must not transfer, sell, assign, or otherwise allow another person to use your account without our permission.

We reserve the right to suspend or terminate accounts where we reasonably believe that the account has been used fraudulently, unlawfully, or in violation of these Terms.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and other information displayed on our website are accurate.

However, product images and colours may appear differently depending on your device, monitor, browser, or display settings.

Product descriptions, specifications, prices, availability, and other information may be updated or changed from time to time.

We reserve the right to discontinue products, change product information, or limit quantities available for purchase where reasonably necessary.

Nothing in these Terms affects your statutory rights under applicable Canadian consumer protection law.

SECTION 3 — ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

An order is not necessarily accepted until we have confirmed acceptance and received or authorized payment.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable.
• There is an obvious pricing or product-description error.
• Payment cannot be authorized or completed.
• We reasonably suspect fraudulent or unauthorized activity.
• The order appears to have been placed in breach of these Terms.
• We are unable to fulfill the order for reasons outside our reasonable control.

If we cancel an order after payment has been received, we will arrange an appropriate refund of the amount paid for the cancelled order.

You should carefully review your order before submitting it. Once an order has been accepted and processed, cancellation may not always be possible. Your statutory cancellation and consumer rights remain unaffected.

Purchases are subject to our Refund & Returns Policy.

SECTION 4 — PRICES AND BILLING

Product prices displayed on our website are subject to change.

The price applicable to your order will generally be the price displayed at the time you place your order, subject to any obvious errors.

Where applicable, taxes and other charges will be displayed during the purchasing process.

Promotional offers may have additional terms and conditions. Where specific promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.

You agree to provide accurate and complete billing and payment information when placing an order.

You must only use a payment method that you are legally authorized to use.

Payment transactions may be processed by third-party payment providers. We may not directly store your complete payment card details.

SECTION 5 — SHIPPING AND DELIVERY

We aim to process and dispatch orders promptly.

Our standard estimated delivery timeframe is generally 1–2 business days within Canada, subject to the terms and conditions of our Shipping Policy.

Delivery dates and timeframes are estimates and are not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including courier delays, severe weather, public holidays, service interruptions, incorrect delivery information, or other unforeseen circumstances.

Please ensure that your delivery address is accurate and complete when placing an order.

Nothing in these Terms limits your statutory rights concerning delivery under applicable Canadian law.

For additional information, please review our Shipping Policy.

SECTION 6 — INTELLECTUAL PROPERTY

Unless otherwise stated, the content available on our website, including text, graphics, logos, photographs, product descriptions, page layouts, designs, videos, audio, and other materials, is owned by or licensed to The Game Team and is protected by applicable intellectual property laws.

You may access and use our website for personal and lawful purposes.

You must not, without our prior written permission:

• Copy or reproduce substantial portions of our website content.
• Republish our content on another website.
• Modify or create derivative works from our content.
• Distribute or commercially exploit our content.
• Use our trademarks, branding, logos, or other intellectual property without authorization.
• Systematically extract or collect website content for commercial purposes.

Nothing in these Terms grants you ownership or a licence to our intellectual property except where expressly stated.

Third-party trademarks, brand names, product names, and logos displayed on our website remain the property of their respective owners.

SECTION 7 — THIRD-PARTY SERVICES

Our website may use third-party services and tools to support functions such as payment processing, analytics, website security, delivery, customer communications, and other ecommerce functionality.

Third-party services may operate under their own terms and privacy policies.

Where we provide access to third-party services, we do not necessarily control or endorse those services and cannot guarantee their availability or performance.

Your use of third-party services may be subject to the terms imposed by the relevant provider.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and do not necessarily mean that we endorse or control the third-party website.

We are not responsible for the content, security, privacy practices, availability, or accuracy of third-party websites.

If you choose to access a third-party website, you do so at your own risk and should review that website’s applicable terms and privacy policy.

SECTION 9 — PRIVACY

Your use of our website and the personal information we collect are subject to our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, how it may be shared, how we protect it, and the rights available to you under applicable data protection law.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

SECTION 10 — CUSTOMER FEEDBACK AND REVIEWS

If you submit a review, comment, suggestion, photograph, testimonial, or other content to us or through our website (“Feedback”), you confirm that you have the right to submit that content.

You agree that your Feedback must not:

• Violate the rights of another person.
• Contain unlawful, defamatory, threatening, abusive, or misleading material.
• Infringe copyright, trademark, privacy, or other intellectual property rights.
• Contain malicious software, viruses, or harmful code.
• Impersonate another person or misrepresent its source.

Where you submit Feedback for publication on our website, you grant The Game Team a non-exclusive, royalty-free licence to use, reproduce, display, publish, and distribute that Feedback in connection with our business and website.

We reserve the right to remove Feedback that we reasonably believe violates these Terms or applicable law.

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

There may occasionally be errors, inaccuracies, or omissions on our website relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct such errors and update information when identified.

Where an obvious error affects an order, we may contact you to discuss the issue or cancel the affected order and provide an appropriate refund where required.

We are not obligated to update every piece of information on the website unless required by applicable law.

SECTION 12 — PROHIBITED USES

You may use our website only for lawful purposes.

You must not use our website to:

• Violate any applicable law or regulation.
• Commit fraud or facilitate fraudulent activity.
• Attempt to gain unauthorized access to our website, systems, or accounts.
• Introduce viruses, malware, or other harmful code.
• Interfere with the operation or security of our website.
• Impersonate another person or business.
• Submit false or misleading information.
• Collect personal information belonging to other users without authorization.
• Send spam or unauthorized promotional material.
• Infringe our intellectual property rights or those of third parties.
• Use automated systems to interfere with or overload our website.
• Scrape or systematically extract website data in a manner that we have prohibited.
• Attempt to bypass security, access controls, or technical restrictions.

We may suspend or terminate access where we reasonably believe that these Terms have been violated.

SECTION 13 — AUTOMATED ACCESS AND AGENTS

Automated systems, bots, crawlers, agents, or similar technologies must not access or interact with our website in a manner that interferes with its operation, violates our published restrictions, bypasses technical controls, or places unreasonable demands on our systems.

We may use technical measures to restrict automated access where necessary to protect our website, business, customers, and services.

SECTION 14 — TERMINATION

We may suspend or terminate your access to our website or account where reasonably necessary, including where you materially breach these Terms, engage in fraudulent activity, misuse our website, or violate applicable law.

Termination does not affect rights or obligations that arose before termination.

Any provisions that by their nature are intended to continue after termination, including provisions relating to intellectual property, liability, privacy, and applicable law, will continue to apply.

SECTION 15 — DISCLAIMER

We take reasonable steps to maintain the accuracy and availability of our website.

However, to the fullest extent permitted by law, we do not guarantee that:

• The website will always be available or uninterrupted.
• The website will always be free from errors.
• Website content will always be complete or current.
• The website will be free from technical issues or harmful components.

Our website and its content are provided subject to applicable law.

Nothing in these Terms excludes or limits any warranty, condition, guarantee, right, or remedy that cannot lawfully be excluded or limited under Canadian law.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, The Game Team will not be liable for losses that could not reasonably have been anticipated, or for losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

For consumers, nothing in these Terms affects your statutory rights or legal remedies under applicable Canada consumer protection legislation.

SECTION 17 — INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses or reasonable costs arising directly from your unlawful use of our website, your material breach of these Terms, or your violation of another person’s rights.

Nothing in this section requires you to indemnify us for matters where such an obligation would be prohibited by applicable law.

SECTION 18 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be modified or removed only to the extent necessary.

The remaining provisions will continue in full force and effect.

SECTION 19 — WAIVER AND ENTIRE AGREEMENT

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

These Terms, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, form the agreement governing your use of our website and your purchases from The Game Team, subject to your statutory rights.

SECTION 20 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by law.

We may transfer or assign our rights and obligations where reasonably necessary as part of operating, restructuring, selling, or transferring our business, subject to applicable law.

SECTION 21 — GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, subject to any mandatory consumer protection rights that apply to you.

Where a dispute cannot be resolved informally, the courts of the Province of British Columbia, Canada, will generally have jurisdiction, subject to any mandatory rights you may have to bring proceedings in another jurisdiction under applicable consumer law.

SECTION 22 — HEADINGS

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 23 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our website, products, services, business practices, or legal requirements.

The latest version will be published on this page with the updated date.

You should review these Terms periodically.

Where required by law, we will provide appropriate notice of material changes.

Your continued use of the website after updated Terms become effective constitutes acceptance of the updated Terms, subject to your statutory rights.

SECTION 24 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us using the details below.

Business Name: The Game Team Ltd
Website: thegameteam.site
Email: contact@thegameteam.site
Phone: +1 250 389 1947
Address: 10 Alma Pl, Victoria, BC V8V 2C4, Canada